great episode guys! I am in Fate's boat of worrying about surnames. IT seems to be solvable by adding a system to click on the name in chat or have an automatic drop down list of names based on the letters typed after /w (or /t, whatever is used in WS) then you can pick out the character you wish to whisper/tell to. The legacy or bought title could also work.
I don't see how them having such a large connection to the RP community, that they then would not add such an important part to most Roleplayers.