My friend reserved a very sought after name about four minutes after the name reservation page went up (lucky!). But then when he went back in later in the day to check on his reservation the page told him that he didn't have a name reserved at all anymore. By that time somebody had taken his name of choice. << This was when the lag between the name reservation site and the name database was causing everyone's name to appear as unreserved. >> So my friend, in a panic, reserved his backup name. Now his officially reserved name is his backup name and whoever stole his original reservation is going to get it. Here's the argument for why he should be able to keep his original name: But for the error made by Carbine, he never would have had the desire or ability to replace his original reservation. In any case, the situation really sucks for him because he's been trying to reserve this name in every mmo since the release of FFXI and has never gotten it before this one. Back to the point of the post. Does anyone know of a way to resolve this for my friend or did he screw himself out of his selection by panicking during the server lag event?