I posted here because I did not see a Wildstar support area. If this needs to be moved, mods please do so. I did a quick search, but did not see any other topics on this. I posted this same thread over on the Wildstar forums as well: https://forums.wildstar-online.com/...auncher-screen-is-blank-cannot-download-game/ We have a member of our gaming group who is having an issue where they launch the Wildstar.exe to install the game, and the launcher comes up, but it is blank. There is no EULA, and the only button he can click is 'decline' or close the launcher out with the red circle in the upper right of the screen. Here is a screenshot of what his launcher looks like: http://imgur.com/CKHklr3 I see others with this same issue, and am following a thread on Reddit. http://www.reddit.com/r/WildStar/comments/1xqppt/launcher_issue/cg85mdz We worked with him for over an hour and a half trying to figure it out, but were unsuccessful. Some of the things we tried were: 1. Run a scan of his computer with MalwareBytes. No problems. 2. Scan of computer with Avast Free 2014. No problems. 3. Manually change DNS servers on his NIC to Google's servers, 188.8.131.52 and 184.108.40.206, and Level 3's DNS servers of 220.127.116.11 and 18.104.22.168. We ran 'ipconfig /flushdns' and 'ipconfig /registerdns' each time. Nothing changed. Same image as listed in the screenshot. 4. Zipped up my installer and sent it to him to try. Same result. 5. Had him create a folder off his C: drive called 'Wildstar' and tried installing there, making sure he had full permissions to the folder. Nada! All of this was done making sure we right-clicked and ran as administrator. It feels like a DNS issue, or something with his ISP, but we are definitely stumped. Hopefully a resolution can be found soon! Any feedback or suggestions would be much appreciated!